Accessibility Statement

Commitment to Accessibility

We believe that everyone should be able to access digital content effectively. Propel Play strives to design and maintain this website with accessibility in mind, working towards alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where practically achievable.

This statement applies to content published on propelplay.com and its associated sub-pages.

WCAG Awareness

We are working towards compliance with WCAG 2.1 Level AA standards. The four core principles we target are:

• Perceivable: Content and interface components are presented in ways that users can perceive — including alternative text for images, sufficient colour contrast, and text that can be resized without loss of content
• Operable: All functionality is accessible via keyboard and does not require mouse-only interaction. No time limits are imposed on non-essential content
• Understandable: Content is written in clear, plain language. Forms include descriptive labels and appropriate error messages
• Robust: Content is built to be compatible with current and future assistive technologies including screen readers

Keyboard Navigation Support

This website supports keyboard-only navigation. Key functionality — including the navigation menu, contact form, and interactive elements — can be accessed and operated without a mouse.

• The Tab key moves focus through interactive elements
• The Escape key closes open menus and overlays
• Navigation dropdowns can be opened and closed with keyboard interaction
• Focus indicators are visible on all interactive elements

Screen Reader Compatibility

This website is designed to be compatible with modern screen readers. We implement:

• Semantic HTML5 elements for correct document structure
• ARIA labels and roles on interactive components where appropriate
• Alternative text on meaningful images
• Logical heading hierarchy (H1–H4) throughout page content
• Form labels associated with their inputs
• Live regions for dynamic content where applicable

Responsive Accessibility

This website is fully responsive and has been tested across major device types and viewport sizes. The layout adapts to mobile, tablet, and desktop screens without loss of functionality or content. Text can be scaled using browser zoom up to 200% without horizontal scrolling or content loss in most views.

Known Limitations

While we strive for broad accessibility, some areas of this website may not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and address these issues. Known areas of ongoing improvement include:

• Some complex interactive components may have limited screen reader support on older assistive technology versions
• Certain decorative animations may not respect the prefers-reduced-motion setting in all browsers
• Video or rich media content, if added in future, will be accompanied by captions and transcripts

Reporting Accessibility Issues

If you experience any accessibility barriers on this website, or if you find any content that you cannot access, please contact us. We take accessibility feedback seriously and aim to respond to accessibility enquiries within 5 working days.

• Email: policy@propelplay.com (subject: Accessibility)
• Post: 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom

When reporting an issue, please include: the page URL, the accessibility barrier you encountered, the assistive technology or browser you were using, and your contact details if you would like a response.

Enforcement

If you are not satisfied with our response to an accessibility concern, you may contact the Equality and Human Rights Commission (EHRC) in England and Wales, or the relevant national body in Scotland or Northern Ireland.

Statement Review

This accessibility statement is reviewed annually or following significant changes to the website. It was last updated in June 2026.